Technology

First-Party Data Strategy: Preparing for a Cookieless Commerce World

Restyn Editorial 8 min read

Third-party cookies are effectively gone. The ecommerce brands that will win are those that have built robust first-party data strategies.

What First-Party Data Actually Is

First-party data is information that customers share directly with your brand. Unlike third-party data, it's consented, accurate, and yours to use. The challenge for most ecommerce brands is that their first-party data is fragmented across multiple systems.

Value Exchange and Data Collection

Customers will share data when the value exchange is clear and fair. Loyalty programs, personalized recommendations, saved preferences, and early access all represent value that customers are often willing to trade data for.